Contact us
We'd love to hear from you. For support, feedback, or business inquiries, email us.
How we can help
Document Converter is a free, browser-based tool suite — no accounts, no file uploads to our servers. Most questions are answered on our tool pages (FAQ sections), guides, or the About page. If you still need help, write to us using the email below.
What to contact us about
Conversion issues
A tool failed, produced unexpected output, or crashed your browser tab. Include browser name and version, file type, approximate size, and which tool you used. Do not attach confidential documents unless you accept email risk.
Feature requests & bugs
Suggest a new converter, report a UI problem, or tell us which guide topic would help your workflow. We prioritize fixes that affect the most users.
Partnerships & licensing
For advertising, API partnerships, or embedding inquiries, describe your use case and timeline. We respond to serious business inquiries within a week.
Privacy & data rights
Questions about cookies, GDPR/CCPA requests, or how we handle visit data. See our Privacy Policy first — many answers are already documented there.
Before you email
- My file did not convert correctly — what should I send?
- Tell us the tool name, input format, file size, browser, and what went wrong (blank output, wrong layout, error message). A screenshot of the error helps. Avoid attaching sensitive files.
- Do you offer phone or live chat support?
- No. We are a small team and support is email-only. We aim to reply within 2–3 business days.
- Can you convert files for me on your server?
- No. All conversion happens in your browser by design. We cannot process files on your behalf — this protects your privacy.
Self-service resources
Many questions are answered without waiting for email:
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